Sparring with Verizon



Sparring with Verizon

In response to the April 2 column by Eric Rabe, "Forget corporate welfare, AT&T":

I read Mr. Rabe's perspective with great interest. He writes like a losing boxer fights: constantly moving, jabbing, a feign here and there, and hoping to land something more than a couple of sucker punches. There were certainly no knockout blows in his flawed perspective. His point of view is vintage Verizon: Attack someone else and hope that no one notices how poorly the company is performing for consumers throughout the region.

What really caught my attention was Mr. Rabe's contention that cable providers "enjoy a 3-to-1 advantage in the number of broadband customers they have acquired over those served by DSL." He fails to grasp that the cable providers are actually delivering on their product, while Verizon over-promises, under-performs, and has one of the worst DSL service records among its sister monopolies.

It's pretty simple: If a consumer has the choice between a car that runs and a car that constantly breaks down with multiple service problems, stranding motorists for days at a time, most would buy the car that works. Same with high-speed Internet access.

Mr. Rabe challenges others to start "competing aggressively in the markets where there is already tough competition." Does he read his internal news reports? Verizon folded its efforts to compete in other Bell regions citing the high cost and the low return. The bottom line is that when Verizon gets into the boxing ring, the only one getting beat up is the consumer, because the company wants to play by its own rules.

Compete fairly, Mr. Rabe, and then we can finally see what a good fight is all about.

Bill Thorne