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Site glitch affects some Wells Fargo users

"Routine" work on Wells Fargo's systems poses problems for some customers trying to access the site.

Tech Industry

Some online banking customers of financial services company Wells Fargo ran into trouble accessing the Web site or encountered longer-than-normal response times for a few hours on Tuesday because of a "routine systems upgrade," a company spokeswoman said. The system went down earlier in the morning, the spokeswoman said, though she could not give a specific time. It was back up and running before 2 p.m. PDT.

During the outage, the San Francisco-based company--whose Web site won best-of honors from Forbes magazine in 2003--advised users to try the site again later or to call a toll-free customer service number for assistance.

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