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Short Take: Pacific Bell fined $20 million

California regulators fined Pacific Bell $20 million yesterday for misleading consumers about its add-on phone services like caller ID. The company will also have to spend an additional $24 million on a consumer education campaign, regulators said. The fine stems in part from the company's "recidivist" behavior--an administrative law judge noted that the company was fined $16.5 million for similar practices in 1986. The company said it would appeal the decision.

John Borland Staff Writer, CNET News.com
John Borland
covers the intersection of digital entertainment and broadband.
John Borland
California regulators fined Pacific Bell $20 million yesterday for misleading consumers about its add-on phone services like caller ID. The company will also have to spend an additional $24 million on a consumer education campaign, regulators said. The fine stems in part from the company's "recidivist" behavior--an administrative law judge noted that the company was fined $16.5 million for similar practices in 1986. The company said it would appeal the decision.