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Short Take: Netscape inks help desk deals

Netscape Communications has announced agreements with help desk and customer service software makers to Web-enable their applications. The companies--which include Aurum, Clarify, Remedy, Scopus, Silknet, and Vantive--have made plans to incorporate elements of the Netscape's software, such as Javascript and Secure Sockets Layer, into their next-generation releases. The agreement marks another step by Netscape to get into the corporate enterprise computing market.

Netscape Communications has announced agreements with help desk and customer service software makers to Web-enable their applications. The companies--which include Aurum, Clarify, Remedy, Scopus, Silknet, and Vantive--have made plans to incorporate elements of the Netscape's software, such as Javascript and Secure Sockets Layer, into their next-generation releases. The agreement marks another step by Netscape to get into the corporate enterprise computing market.