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Short take: Microsoft to increase customer support, services

Microsoft president Steve Ballmer said that the company plans to increase spending by nearly $200 million on technical support, information technology consultants for enterprise accounts, customer feedback, and other efforts to increase services to customers. Ballmer was speaking at Microsoft's annual financial analyst meeting.

Microsoft president Steve Ballmer said that the company plans to increase spending by nearly $200 million on technical support, information technology consultants for enterprise accounts, customer feedback, and other efforts to increase services to customers. Ballmer was speaking at Microsoft's annual financial analyst meeting.