CNET también está disponible en español.

Ir a español

Don't show this again


Samsung Galaxy S3 fault is caused by SanDisk memory cards

If you're having problems with your Samsung Galaxy device, it could be down to your SanDisk microSD card.

If you're having problems with your Samsung Galaxy S3 or other Samsung Galaxy, it could be down to your SanDisk memory card.

SanDisk has owned up to microSD cards causing problems with Samsung Galaxy phones and tablets. S3 owners and owners of other devices, including the Galaxy Note, report cards failing in both their phone and computer. Even worse, some cards continually disappear and then mount themselves over and over again, draining the battery without you realising it.

The problem affects "a very small percentage of 32GB and 64GB SanDisk Mobile Ultra microSD cards," says the memory card manufacturer. Various forums have reported the problem, including the official SanDisk forum.

"Under certain circumstances the cards may lock up and the card becomes inaccessible," SanDisk continues, adding, "the issue has been identified and a manufacturing fix has already been put in place."

Of course, the majority of users are more than happy with their Samsung phones and tablets, which are happily working away without any problems at all. But if you are suffering memory card problems, SanDisk recommend contacting the SanDisk support center immediately on 0203 3183 965.

The S3 comes with 16GB, 32GB or 64GB of memory for your music and movies, apps and snaps. You can add a microSD card to any of the phones for up to 64GB extra space.

Have you had problems with your memory card? Is your Galaxy playing up? Tell me your thoughts in the comments or on our Facebook page.