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Right idea, wrong example in Microsoft

A reader writes that high-quality product design can be found outside of Redmond, Wash.


Right idea, wrong example in Microsoft

In response to the Sept. 25 column by Tony Fernandes, "It's the people, stupid":

"Microsoft Windows built upon the work of Xerox PARC, brought real task-switching to the PC, and greatly increased the ease of learning, thereby lowering training costs."

I guess Apple Computer doesn't exist in the parallel dimension from which you write.

Windows is not an example of a "winning technology" (which I assume you mean market share) not because of design or innovation but because of the fact that it is a monopoly that dominates the desktop--which, interestingly enough, I find runs contrary to the point you are trying to make in your article.

Microsoft is called "bloatware" not because it packs its Office and Windows products with all the features that users have demanded, but to prove it can build the bells and whistles. And generally speaking, it copies those features from other software makers as opposed to innovating them internally.

Sorry. I agree with the overall theme of your article, but I think your choice of Windows as an example is way off base. High-quality product design is found outside of Redmond, Wash.

Paul Greatbatch
Indianapolis, Ind.