Prepaid iTunes gift cards are no longer available for purchase from stores including Coles, Myer, JB Hi-Fi and Target due to payment provider Bill Express going into administration.
As of approximately two weeks ago, customers wanting to purchase iTunes cards from these stores have encountered signs at the checkout advising that vouchers are unavailable.
An iTunes Store user contacted CNET.com.au after a fruitless search for iTunes gift cards at JB Hi-Fi, Coles and Sanity in Melbourne. "All of them said something about the iTunes provider going broke and [that] they could not sell them", she said.
"It is frustrating as I prefer to pay cash for iTunes rather than using my credit card."
It's a similar story in Sydney, where JB Hi-Fi employees are informing would-be customers that prepaid products cannot be sold because "the machines are broken".
Bill Express had been the provider for prepaid iTunes products since the launch of the Australian iTunes Store in October 2005. The company was placed in administration earlier this month.
Apple did not respond to a request for comment on the supply issue.
iTunes cards are still available from retailers whose prepaid products are provided by electronic supplier E-pay. These stores include Big W, Dick Smith Electronics and Woolworths.