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Remember T-Mobile's Bobsled? It has 1 million users now

T-Mobile Internet-based messaging and calling service has shown some traction after a little more than a year on the market.

Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
Expertise Mobile, 5G, Big Tech, Social Media Credentials
  • SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Roger Cheng
2 min read
T-Mobile Bobsled Internet-based calling and messaging service. T-Mobile

T-Mobile USA's Bobsled, an Internet-based calling and messaging service, has become the little engine that could.

In a little more than a year, Bobsled has exceeded 1 million users. That's an impressive benchmark considering the service gets practically no marketing support and has little consumer awareness.

"The popularity and continued growth of the Bobsled service is testament to consumers' desire for simple ways to stay connected with friends and family," said Brad Duea, senior vice president of T-Mobile.

Bobsled was one of the side projects T-Mobile launched last year in the middle of its planned takeover by AT&T. The service was a bit counter-intuitive for those who follow the industry. Because Bobsled runs off the Internet, it could circumvent traditional voice minutes and text messages, something T-Mobile depends on for much of its revenue. That means any data plan or Wi-Fi connection would suffice.

The free service, while not something a traditional telecommunications company would likely embrace, falls in line with T-Mobile's role as the industry's disruptive force. The carrier is the underdog willing to experiment with different services in a bid to claw market share away from its bigger rivals such as AT&T and Verizon Wireless.

T-Mobile has previously said it was fine with the tradeoff of decreased voice minutes and text messages, noting that it would gain it back via an increased number of users attached to its service. But it may end up being more of a pain to its rivals. The carrier said that of its users, 95 percent are not T-Mobile wireless subscribers.

Bobsled can run on any phone on any carrier, including the iPhone, something T-Mobile has been desperate to associate itself with. The company clearly notes in each of its Bobsled announcements that beyond Android phones and tablets, the service works with iOS as well. Since April 2011, 10 million calls have been made on the service, with 80 percent originating from an international number.

On the messaging side, 90 percent of the messages are sent domestically.

T-Mobile previously said it had hoped the service would get large enough to start delivering ads and providing additional services.