Yet another bug in Windows Update?

Is that critical bug fix, really a critical bug fix?

Michael Horowitz

Michael Horowitz wrote his first computer program in 1973 and has been a computer nerd ever since. He spent more than 20 years working in an IBM mainframe (MVS) environment. He has worked in the research and development group of a large Wall Street financial company, and has been a technical writer for a mainframe software company.

He teaches a large range of self-developed classes, the underlying theme being Defensive Computing. Michael is an independent computer consultant, working with small businesses and the self-employed. He can be heard weekly on The Personal Computer Show on WBAI.


Michael Horowitz
3 min read

For some reason I felt the need today to run Microsoft Update (big brother to Windows Update) on my Windows XP computer. No particular reason, just felt it in my bones, even though I had run it recently after installing the Word viewer. Sure enough, it found a missing bug fix. It thinks the bug fix is critical, me, I'm not so sure.

Anyone who runs Windows Update manually, as I do, knows not to trust it all that much. It has, for example, found missing patches for software that was not installed. In April, I blogged about how Windows Update installed software with known bugs, converting a secure computer into an exploitable one.

This particular bug (a.k.a. KB932823) doesn't seem at all critical. The sole extent of the problem (see You may be unable to use Windows Internet Explorer 7 to download files on a computer that is running Windows Server 2003 or Windows XP) is that Internet Explorer 7 may not download a file when requested to do so. Here is the problem symptom, as described by Microsoft:

"You may be unable to use Windows Internet Explorer 7 to download files on a computer that is running Windows Server 2003 or Windows XP. For example, after you click Save in the File Download dialog box, the file is not downloaded."

In other words, it's not a security related thing at all.

And, there are two workarounds. One, provided by Microsoft in the problem description, involves configuring Advanced Text Services. The other is simply running another web browser.

The patch for Windows XP was released May 28th, but the problem description was last reviewed 2.5 months ago. I searched Microsoft's website and found nothing new written about it. Microsoft tracks the latest security updates here. It was last updated May 13th and says nothing about the release of KB932823 on May 28th. The Microsoft Update Product Team blog also says nothing about this bug fix. Not exactly a hot item.

Microsoft releases patches once a month, on what us nerds call Patch Tuesday. For a bug fix to be released immediately, as opposed to waiting for the next Patch Tuesday, it has to be the most critical of the critical. Doesn't happen often. And, apparently, should not have happened now. By all measures, this is a trivial dinky problem.

Still, why not just let Windows/Microsoft Update install the patch anyway?

For one thing, any time you install software you are taking a risk. That Microsoft released this as an immediate critical patch makes it fairly obvious they don't have their act together, so I would trust this patch even less than normal.

And, there have been reports that this patch has caused problems (here and here and here). Then again, these problem reports have to be taken with a grain of salt, unless you know the people reporting them.

The bug, it seems to me, is with Windows/Microsoft Update, rather than with IE7.

Update June 2, 2008: See More about patch KB932823 for more on this.

See a summary of all my Defensive Computing postings.
NOTE: Microsoft says the bug applies to Windows XP Home and Professional, but doesn't bother to state if it is the 32-bit or the 64-bit editions or both. For Windows Server 2003, which is also affected by this bug, they do clearly make this distinction. And, Microsoft does not say that the bug applies to the Media Center Edition of XP - almost every bug for XP Home and and Professional also affects the Media Center Edition.