These are some of the many comments made by CNET News.com readers.
"They should also be made an example that any activity of this type by ANY company in the future will result in large fines, and a full refund for any CD or DVD containing this DRM software."
"This nightmare makes it rather clear that Sony doesn't really care about customers, not only in the way they want to spy on you (and open the door to your pc for any hacker) but rather in the way the handled the whole situation."
"It doesn't matter to me what policies Sony changes. I own about six Sony products, not counting CDs. I'll never own another."
Click here to take part in the debate.