Apple called an unprecedentedFriday to address consumer concerns with the iPhone 4's antenna. CEO Steve Jobs spent the first part of his presentation , characterizing it as being "blown way out of proportion," and denying that the iPhone 4's attenuation issues are worse than any other smartphone's.
Though Jobs maintained that only a small number of users are experiencing a problem, Apple is offering all iPhone 4 customersthrough September 30. In , an Apple-supplied "bumper" case solves any call quality issues, preventing users from touching the gap on the left side in the iPhone's antenna.
You can get a refund if you've already purchased a bumper, and Apple will partner with third-party vendors to offer a choice of cases. If you're still not satisfied, you can return your phone for a full refund within 30 days.
If you're an iPhone 4 customer, we want to hear from you. Are you satisfied with Apple's response?