Philips Speech Processing, which creates speech-driven directory assistance applications, said Tuesday that its software can now recognize more than 1 million words instantly. In addition, the technology can switch among 25 languages.
According to the company, a typical directory-assistance service prompts the caller for name and address, searches the database and provides the telephone number. Up to now, most systems would request first name and last name in separate steps. Now, the caller can give the first name and last name together, cutting the time of the call. Philips Speech Processing is a unit of Netherlands-based Royal Philips Electronics.