As people rushed to buy supplies online during the goods that never arrived surged in April and May, said the FTC., not all shoppers got what they ordered, the US Federal Trade Commission said in a blog post Wednesday. Online shopping complaints about
"By the week of April 5, reports of unreceived merchandise were almost on par with previous peak numbers from the December 2019 holiday shopping season," the post said. By May, it was double.
The FTC citespretending to sell hard-to-get items like masks, gloves and . Reports regarding face masks were more common than complaints involving any other item.
The FTC recommends being wary of unfamiliar sites selling in-demand items, and searching for company names along with the search terms "scam" or "complaints."