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Orbitz offers $50 guarantee on cheap tickets

The online travel agent will give vouchers to customers who can find tickets cheaper than the ones they purchased on Orbitz.com.

CNET News staff
Online travel agent Orbitz on Tuesday threw a challenge to rival companies when it said it will guarantee that tickets purchased on its Web site are the cheapest.

The company said it will give a $50 voucher to any customer who buys a ticket on Orbitz.com and can find a published fare for the same flight that is at least $5 cheaper, excluding fees.

The coupon will be redeemable for future travel, Orbitz said.

The "Low Fare Promise" campaign comes barely a month after Cendant, a travel and real estate company, announced it would buy Orbitz for $1.25 billion. The deal will make Cendant the second-largest online travel company, after industry leader Expedia.

The offer is valid with tickets purchased both from Orbitz.com and from the Orbitz for Business site. The company offers flights through 455 airlines. The offer is valid for domestic flights only.

To qualify for the offer, a customer must fill out a claim form, available on Orbitz.com, on the same day he or she buys a ticket from the online agent. The $50 coupons will be redeemable on any future flights, hotels, rental cars or vacation packages purchased on Orbitz.com.