b. Norton Utilities 3.5 The update is officially out. 'Nuff said.
c. XclaimTV is great! I recently got the XclaimTV accessory to go with the XclaimVR card. This may turn out to be the tail that wags the dog. If having a TV on your Mac appeals to you, XclaimTV is reason enough to purchase a VR card. It works great and its loaded with features (including closed captioning). I have not had a single problem with it since I installed it.
d. Maximum volume: one solution Lois & Dick Richards write that the cause of their Mac repeatedly moving its volume level to maximum was After Dark 4.0: "Every time the screen-saver activates, the sound output setting in the 7.6.1 Monitors & Sound Control Panel gets reset to the maximum value." This problem has been reported before and appears still not to be fixed.