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New iTunes software raising user ire

Tom Krazit Former Staff writer, CNET News
Tom Krazit writes about the ever-expanding world of Google, as the most prominent company on the Internet defends its search juggernaut while expanding into nearly anything it thinks possible. He has previously written about Apple, the traditional PC industry, and chip companies. E-mail Tom.
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Tom Krazit

Frustrated users have created several discussion threads on Apple Computer's Web site to complain about problems with the latest version of iTunes.

Apple unveiled iTunes 7 Tuesday at an event in San Francisco. The new version delivers new features like Cover Flow, a parade of album artwork, and allows iTunes Store customers to buy movies from studios owned by Disney. It was available for download Tuesday following the event, but the early feedback has not been positive.

The most common complaint appears to be a crackling or scratchy noise in tracks played in iTunes 7. Some posters on Apple's had found ways to correct that issue, but it didn't solve everyone's problems. That problem and others seem to be on both Windows and Mac versions of the new iTunes software.

Major releases of iTunes in the past have caused other types of problems, which are usually fixed with incremental releases. Apple representatives did not respond to requests for comment.