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Netscape caught in name game after upgrade

The software maker has its hands full, grappling with a software bug and a site upgrade that has forced many WebMail customers to change their online identities.



The software maker has its hands full grappling with a software bug that has shut WebMail customers out of their email accounts. An upgrade also has people up in arms, as many have been forced to change their email names.


Netscape mail customers frustrated by name game
Almost half a million Netscape WebMail customers are being forced to change their email usernames as part of an upgrade, and a software bug has shut some people out of their email entirely, the company says.

Netscape to enter new territory with browser release
The maker of Web-browsing software is set to unveil a much-delayed upgrade that marks the sharply curtailed ambitions of the once pioneering program.

Previous coverage
First year no honeymoon for Sun-Netscape venture
After a rocky first year, the alliance between Sun Microsystems and America Online's Netscape may find new strength from forays into the lucrative e-commerce software market.