Missing e-mail, folder bug in Hotmail fixed

A nasty bug that kept some users from receiving inbound e-mails in Microsoft's Hotmail service has been fixed, some three days after it cropped up.

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Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh covered breaking video game news, as well as reviewing game software. His current console favorite is the Xbox 360.

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Josh Lowensohn

Jan. 3, 2011 9:45 a.m. PT

A bug that made e-mails and folders go missing for some Windows Live Hotmail users has been fixed according to Microsoft.

"We have identified the source of the issue (and) have restored e=mail access to those who were affected," the company said on the Windows Live Solution Center help site yesterday afternoon. "We recognize that even though we restored e-mail access, some of the affected users did not receive mail sent to them during the last 24 to 72 hours."

Microsoft says the issue was fixed early this morning, although if users are still having issues, they should send in a help request using a specialized form.