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Microsoft says handheld software back in sync

Company delivers software update to fix handhelds and cell phones that had been prevented from connecting properly with a PC.

Ina Fried Former Staff writer, CNET News
During her years at CNET News, Ina Fried changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley.
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Ina Fried
Microsoft said Friday that it has updated its handheld synchronization software to address a glitch that had affected some customers.

The software maker said ActiveSync 4.1 should fix problems that some buyers of new handhelds encountered when trying to share information with a PC.

"Our developers have been hard at work to address customer reported connectivity challenges...between ActiveSync and Windows Mobile 5.0 devices," Microsoft said in a statement. "We are pleased to announce that Microsoft ActiveSync 4.1 is now available."

The software is available from Microsoft's Web site.

Microsoft had said it planned to have an ActiveSync update by sometime this month. The issue affected devices that were running Microsoft's Windows Mobile 5 operating system and that tried to connect to a computer over a USB connection, particularly when a firewall or parental control software was in use.

Those using a wireless connection or connecting to a server were not affected.