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Microsoft adds Web-based IM to Hotmail

The Hotmail site is getting instant messaging abilities. The technology isn't as easy to use but has some real usefulness.

Stephen Shankland Former Principal Writer
Stephen Shankland worked at CNET from 1998 to 2024 and wrote about processors, digital photography, AI, quantum computing, computer science, materials science, supercomputers, drones, browsers, 3D printing, USB, and new computing technology in general. He has a soft spot in his heart for standards groups and I/O interfaces. His first big scoop was about radioactive cat poop.
Expertise Processors, semiconductors, web browsers, quantum computing, supercomputers, AI, 3D printing, drones, computer science, physics, programming, materials science, USB, UWB, Android, digital photography, science. Credentials
  • Shankland covered the tech industry for more than 25 years and was a science writer for five years before that. He has deep expertise in microprocessors, digital photography, computer hardware and software, internet standards, web technology, and more.
Stephen Shankland
Microsoft's Hotmail site now lets people send and receive instant messages.
Microsoft's Hotmail site now lets people send and receive instant messages. Microsoft

Following the lead of Yahoo and Google, Microsoft has begun adding the ability to hold instant-messaging conversations to its Web site.

The company already has added the feature for users in France, Italy, Japan, Mexico, Spain, and the U.K., and has begun gradually adding to user accounts in Brazil, Canada, China, Germany, the Netherlands, Norway, and the United States, the company said in a blog post Monday.

The feature is available through Hotmail and also through the people page that lists a Windows Live user's contacts.

I prefer instant-messaging software that runs natively on my PC, chiefly because of its faster, easier interface. But Web-based IM can be useful for the same reasons as Web-based e-mail: you can use it from any machine, including your friend's, that one at the airport kiosk or cybercafe, the locked-down machine at work, or your brand-new system that you haven't configured yet but need to use immediately. Also, if you're the type to store your IM chats, it's nicer to store them centrally in the cloud.

Now if only Microsoft, Yahoo, AOL, and Google would get together so I don't have multiple, incompatible instant-messaging networks, then I'd be even happier.

Via LiveSide.net

The chat window shows as a separate browser window.
The chat window shows as a separate browser window. Microsoft