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Microsoft accepts the challenge to teach users Windows 8

The tech giant is making a major departure from its earlier operating systems and now must teach people how to use its new OS. Leaked training videos show just how Microsoft intends to do that.

Dara Kerr Former senior reporter
Dara Kerr was a senior reporter for CNET covering the on-demand economy and tech culture. She grew up in Colorado, went to school in New York City and can never remember how to pronounce gif.
Dara Kerr
2 min read
Screenshot from one of Microsoft's Windows 8 training videos. Screenshot by Dara Kerr/CNET

Microsoft is aiming to smooth the transition for users switching to Windows 8 from its earlier predecessors. This upcoming operating system is a major change in direction for the software giant, which includes touch screen technology, "charms," and desktop tiles.

In an effort to help users get the knack of the new OS, Microsoft is apparently training sellers and others how to use the system. According to tech news site Neowin, a handful of Windows 8 demo videos (see below) have been leaked, which show just how the system will work.

One video focuses on how to navigate the start screen, called it the "customizable hub for everything you do." The demo shows that users can use the touch screen technology to open their desktop tiles, such as e-mail, weather, and news, while also swiping through different screens and apps. There is also the capability to use two apps simultaneously, such as photos and Facebook.

Another video explains how to organize the desktop tiles to personalize a computer to each user's needs. The apps can be resized, removed, added, grouped, and more. Microsoft calls the desktop "your personal bulletin board." The final video looks at "charms," which are helpful icons to carry out desktop commands, such as search, share, and start.

A number of early adopters have claimed that the new interface may be difficult to understand for new users and was not designed with traditional desktop PCs and laptops in mind. Many reviewers and tech blogs and sites -- including CNET -- have noted that the navigation is tricky and the learning curve is "steep."

With such a departure from its traditional operating systems, Microsoft has the challenge of teaching people this entirely new language. It seems that the tech company is aware of this endeavor and created these training videos well before the release of Windows 8 -- which is slated for October 26.

Besides gearing up to teach people how to use its new OS, Microsoft is also working on other Windows 8 nuts-and-bolts. Last week, it announced that many of its built-in apps, including Bing, photos, news, and weather, could be updated even before the launch of the new OS. And just yesterday, the company said it was rolling out a massive update to Windows 8 and finely tailoring its core apps.

Another Windows 8 video was leaked this week that was thought to be an advertisement for the new operating system. According to Neowin, it was actually part of the company's training materials as well. Microsoft has pulled the video, however, due to a copyright claim.

Here are Microsoft's training and demo videos via Neowin: