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Many YouTube users say they encounter false or ‘troubling’ videos, study finds

Researchers also found that a lot of people go to the Google-owned service for instructional videos.

Marrian Zhou Staff Reporter
Marrian Zhou is a Beijing-born Californian living in New York City. She joined CNET as a staff reporter upon graduation from Columbia Journalism School. When Marrian is not reporting, she is probably binge watching, playing saxophone or eating hot pot.
Marrian Zhou
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Artur Debat

Disturbing content is still a problem on YouTube .

More than 60 percent of YouTube users said they sometimes encounter videos that contain "troubling behavior," are "obviously false" or "unsuitable for children," according to a Pew Research Center report released on Wednesday. 

The report also found that more than a third of parents regularly let children aged 11 or younger watch videos on YouTube, even though YouTube says the platform isn't intended for kids younger than 13.

Google-owned YouTube has had problems with troubling videos on its dedicated children's platform, called YouTube Kids. Last year, users of YouTube Kids found fake videos with disturbing content, including popular cartoon characters engaged in violent acts. (There are ways to make the platform safer for your kids, which you can read about here.) 

Researchers also found that roughly half of YouTube users go to the platform for instructional videos and consider the service an important part of that aspect of their lives. The report was based on a survey of 4,594 adults in the US conducted earlier this year.

YouTube has invested in machine learning detection system to help the review team flag videos that don't follow the platform's community guidelines.