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Mac OS X 10.3.3 (#7): Finder folder deletion quirk; Potential fix for AFP connection issues; more

Mac OS X 10.3.3 (#7): Finder folder deletion quirk; Potential fix for AFP connection issues; more

Finder folder deletion quirk John Duncan discovered a quirk in the Mac OS X 10.3.3 Finder that we have duplicated in-house Here is how to recreate it:

Go to any folder that you have authority to create files in and do a Cmd-Shift-N to create a new folder. The folder is created and the text area of the name "untitled folder" is selected. Immediately type Cmd-Delete to trash the new folder (do not click with the mouse).

Repeat the process, creating a new folder and attempting to delete it in the same fashion. During the second Cmd-Delete you will get the error:

'The name "untitled folder" is already taken. Please choose a different name.'

Strangely, the folder is still moved to the trash, so this appears to be a primarily cosmetic bug

Potential fix for AFP connection issues We previously reported problems connecting to other Macs via AFP (Apple filesharing protocol) under Mac OS X 10.3.3. It now appears that for some users, the networking links have simply become invalid. Re-establishing the links after updating to Mac OS X 10.3.3 is solving the problem.

MacFixIt reader Daniel writes "I did find after an hour or so of investigating that the links that I've created to other computers under 10.3.2 and before were no longer valid. Whenever I attempted a connection through an 'old' link the system would beach ball on me.

"My solution was to delete all 'old' links to drives, folders and files and replace them with new ones. Problem solved for me."

Temporary Lexar fix While users wait for a permanent fix from Lexar for flash memory mounting problems under Mac OS X 10.3.3, MacFixIt reader David Maffucci has found a temporary solution that may work for other readers:

"After installing 10.3.3 I could no longer make my Lexar 128MB JumpDrive and my G5 function. The JumpDrive worked with an iBook running 10.3.3 but not the G5. It wasn't the most pressing issue so I waited a bit for a fix, read up about people having trouble but it seemed most were using a different kind of JumpDrive, a secure model - mine is the plain version.

"Anyway today I contacted Lexar who pointed me to a fix on their web site - downloading a file called STUC.dmg...its listed in the downloads section as being needed for 10.3.3 with some products. I downloaded and installed. No change in my problem, my JumpDrive didn't mount.

"So I decided to do some hunting, I found and removed an old file called 'IOUSBJumpshotClass.kext' upon removing, I rebooted and the JumpDrive started working again. All I can say is that a while back I had some problems with a CF card, I installed various rescue utilities to try and fix it but none liked by CF reader, I gave up. I'm guessing OS 10.3.3 didn't like this old file (dated 4/15/2003) so I yanked it. Other Lexar extensions looked much newer. This may not be a fix for many but it was my fix, my JumpDrive is back to fully functional status..."

Fix for iPod not showing up in iTunes Yesterday we reported a problem with the iPod not being visible to iTunes after the Mac OS X 10.3.3 update, for which we have since received confirmation from several users.

MacFixIt reader Glyn suggests a twelve step process that resolved the situation in his case:

  • Download Cocktail and set invisible items ( found under interface->finder tabs within Cocktail) to be visible
  • Navigate to the top level of the iPod.
  • Copy the contents of the iPod_Control folder to your local desktop
  • Trash the iPodPrefs and the contents of the iTunes folder but not the folder itself. Also I think I may have trashed the device/preferences file but I am not sure
  • Trash the contents of the Music folder which should be already be copied to your local drive.
  • Unmount and unplug the iPod
  • Reset the iPod by Toggling the Hold switch on and off. (Set it to Hold, then turn it off again.), Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears. as per Apple Knowledge Base article #61705)
  • Mount the iPod on the desktop.
  • Startup iTunes. The iPod should appear now
  • copy the individual folder contents of the Music folder you copied earlier onto your iPod.
  • The music is back and you can start iTuning again
  • Do not forget to reset the finder with invisible items turned off using Cocktail.

More on FireWire problems We continue to receive new reports of problems with FireWire devices - specifically their inability to mount or stay mounted after updating to Mac OS X 10.3.3.

Some users, like Tom McKenna, have found that logging out and back in resolves the problem temporarily "Both my FireWire hard drive, and iPod will disappear from mounting on the desktop and in the sidebar in 10.3.3. They will, however show up in disk utility. It's driving me nuts. Logging out and logging back in cures the problem for a while."

McKenna's report - coupled with another reader report that both his Firefly external FireWire hard drive and iSight camera are active for a few seconds at startup then fail - would seem to indicate a newly introduced power supply problem with FireWire devices under Mac OS X 10.3.3.

On interesting note, however, is that for some users, externally powered FireWire drives turn on and remain active, but never mount.

Finder crashes on large PDF previews MacFixIt reader Neil reports a problem with the preview function in the Finder when attempting to render miniature versions of large PDF files for which we are seeking confirmation:

"I am getting constant Finder crashes when previewing (column view preview) large pdf files. As soon as you click on a large PDF, the preview column attempts to display the preview, but the Finder crashes and restarts. Has only happened since upgrading to 10.3.3 and seems to only happen with large PDF files."

Remote Desktop - turn off then on Yesterday we reported problems connecting via Remote Desktop under Mac OS X 10.3.3

Daniel Wismer found that simply turning Remote Desktop off then on again resolved the issue in his case: "I lost the connection to the upgraded server as well, but opening the Sharing System Preference and turning the Remote Desktop Control off and on again cured the problem."

Iomega USB Zip drive A growing list of people are having problems with USB Zip drives under Mac OS X 10.3.3.

Bill Zinn writes "Since upgrading to 10.3.3 my Zip has gone crazy. Is sound like it is accessing the disk in short bursts. It takes forever to read or write anything and often I can not get it to do either. Often I can not ever get the icon on the screen, just the spinning ball. Thinking there was something wrong with the zip itself, I bought a replacement, but the new one is doing exactly the same thing. The zip worked fine prior to the upgrade to 10.3.3."

If you are experiencing a similar problem, please drop us a line at

  • Cocktail
  • #61705
  • More from Late-Breakers