Mac OS X 10.3.3 (#12): RADEON 9800 cards and DVD Player; SCSI adapter (other devices?) appearing twice; more

RADEON 9800 cards and DVD Player We've received several reports of video artifacts in DVD Player 4.0 (included as part of Mac OS X 10.3.3) when used in conjunction with ATI's RADEON 9800 Pro cards, and possibly other models. One MacFixIt reader writes:

"It appears that DVD Player 4 (part of the 10.3.3 update) and the Radeon 9800 Pro Mac Edition are incompatible, causing severe video artifacts during playback. I am unable to recreate the problem on any Mac not using the Radeon Card, and had no similar issues prior to the 10.3.3 update."

We were able to track down two threads on the Apple Discussion boards regarding the same issue, one with screenshots:

• http://discussions.info.apple.com/webx?50@140.RKwqawejixv.0@.6890dafc
• http://discussions.info.apple.com/webx?13@140.RKwqawejixv.0@.68904f58/54 (with screenshots)

If you are having a similar issue, please drop us a line at late-breakers@macfixit.com.

SCSI adapter (other devices?) appearing twice In continuing coverage of volume mounting issues in Mac OS X 10.3.3, we are beginning to hear reports of a specific problem where some device controllers appear twice in Apple System Profiler.

"I was one of the folks that could not mount my SCSI drives after upgrading to 10.3.3.(I lost some FireWire drives while others worked). When looking at the system profiler, I noticed that the factory installed SCSI 2 card in my sawtooth G-4 was in slot D - twice. No wonder the SCSI volumes won't mount."

We are still attempting to isolate the cause of the duplicate appearances, please let us know if you're in a similar situation.

Another fix for Lexar Jumpshot problems We previously reported significant problems with various Lexar Media flash memory products when used with Mac OS X 10.3.3 - most notably an inability to mount.

The company has now posted a new driver intended to provide better compatibility for Mac OS X 10.3.3.

Unfortunately, some users are not having full success simply installing the update, and have had to resort to another method detailed by Lexar technical support:

"Manually remove the files below:

• '/System/Library/Extensions/IOUSBJumpshotClass.kext'
• '/System/Library/Extensions/IOSCSILexarCommandsDevice.kext'
• ~/Library/Preferences/com.lexar.ImageRescue2.plist
• '/Library/Preferences/com.lexareast.jumpdrive.suite.plist'
• '/Library/Receipts/Image Rescue.pkg'
• ~/Library/Preferences/com.lexar.ImageRescue.plist
• ~/Library/Preferences/com.lexar.ImageRescue2.plist
• /Applications/*'Image  Rescue'*.app

"Now you need to install the image rescue software [...] you can update that older version if you want to to 2.0 once done, and try once again installing the STUC.DMG file, restart then try using the device, the STUC has to be the last thing installed."

More problems solved by combo updater We continue to receive success stories from users who were experiencing problems after installing Mac OS X 10.3.3 through Software Update, and subsequently used the Mac OS X 10.3.3 combination updater:

"I'll chime in with a report that the combo update has maybe banished the condition where the desktop is frozen after awaking from sleep when a USB hub is connected. So far, after applying the 10.3.3 Combo Update, the desktop functions normally after awaking from sleep."

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