After migrating to flat-rate pricing at about $20 a month, Internet access providers are facing a shakeup in their industry. Ironically, the small, local ISPs are more likely to find a port in the coming storm as they are able to provide customers with a reliable network and hands-on service, both of which have been a challenge for larger players. America Online may be looking to advertising and marketing deals to boost revenues, but CompuServe is moving away from industry-standard monthly fees.
ISP price trend not clear
By Courtney Macavinta
Analysts agree on at least one thing about CompuServe's new $24.95 monthly flat-rate price: It's about time.
ISPs find safety in small numbers
CompuServe to offer flat rate
Local ISPs may survive shakeout