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J.D. Edwards, Arthur Andersen team on services

The business software maker and the outsourcing service arm of Arthur Andersen expand their relationship to offer business outsourcing services to customers worldwide.

Business software maker J.D. Edwards and Arthur Andersen Process Solutions (AAPS), the outsourcing service arm of Arthur Andersen, announced today that they have expanded their relationship to offer business outsourcing services to customers worldwide.

Now, when a customer outsources financial processes--such as financial or human resource applications--Arthur Andersen will use J.D. Edwards' OneWorld ERP software to manage them.

Customers will pay J. D. Edwards a flat monthly fee instead of buying software licenses upfront.

"It's a win-win for both J.D. Edwards and Arthur Andersen," said David Hofferberth, analyst at Aberdeen Group.

"Obviously it's another sale for J.D. Edwards software and, for Andersen, it's revenue from the business process. It's a good, ongoing revenue stream." For customers, the deal provides off-site or on-site outsourcing services and the benefit of fixed costs, he added.

The agreement will enable customers to tackle management service needs and, at the same time, simplify ERP installations, company executives said.