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iTunes 9 Issue: iTunes Music Store error (-19) when downloading iTunes LP content

A growing number of users have reported the iTunes Music Store error (-19) when attempting to download the new iTunes LP content from the iTunes Music Store. Other downloads seem to be working fine, but the iTunes LP titles are where the problems exist.

Joe Aimonetti MacFixIt Editor
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Joe Aimonetti
2 min read
A growing number of users have reported the iTunes Music Store error (-19) when attempting to download the new iTunes LP content from the iTunes Music Store. Other downloads seem to be working fine, but the iTunes LP titles are where the problems exist. This thread in the Apple Support Discussions describes the issues and many of the attempted fixes.

Poster "Kingv84" writes:

Just installed iTunes 9 on Mac OS X 10.5.8 and downloaded iTunes LP- Mayhem Take Me Away (Logan De Gaulle Remix) Single by Tyrese for $2, just to see what the whole deal was and it reaches the end of the download and iTunes gives an Error -19, stating,

**"There was a problem downloading "iTunes LP - Mayhem Take Me Away (Logan de Gaulle Remix) / Mayhem Take Me Away (Logan de Gaulle Remix) - Single / Tyrese". You do not have enough access privileges for this operation.**
**Please check that the connection to the network is active and try again."**

Every other download works fine, just the iTunes LP will not finish completing the download. I even deleted the downloads folder inside the iTunes music folder to start a fresh download of the iTunes LP and I still get the same error. I also tried downloading it using another iTunes library located on my internal drive inside my music folder and still the same error.

Several workarounds and fixes have begun to surface towards the end of the thread. Poster "ddj54" comments:

I was able to get this to work after many -19 messages. First I deleted the LP download in the downloads folder, then I downloaded again and started getting -5000 messages. I noticed that the temp directory created in the download folder was marked read only. After making this directory writable the download completed!

It appears that the combination of updating iTunes to the latest version, now 9.0.1, and deleting the (-19) error content--the iTunes LP content that is not downloading--has solved the issues for most users. Be sure your Downloads folder (username > Music > iTunes > iTunes Music) has permissions set to write by highlighting the folder, pressing Command + I, and adjusting the permissions as needed in the Sharing and Ownership section of the Get Info window. Then, delete the offending content from that folder and begin your downloads from the iTunes Music Store again.

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