The Enterprise AIM Services suite lets corporations manage instant messaging activity on their own, without their customers having to access outside servers.
November 4, 2002
AOL wants corporations to chat
Bruce Stewart, senior vice president, America Online
The Internet's governing technical body gives a stamp of approval to a group intent on creating an open standard for instant messaging.
November 1, 2002
America Online says it would allow its next version of AIM to communicate with ICQ, a surprise move that will topple the long-standing barrier between its two popular IM services.
October 29, 2002
Microsoft launches a new version of its instant chat software MSN Messenger, which offers parental controls and other features for paid subscribers of MSN 8.
October 25, 2002
Seven top brokerage firms announce a coalition to promote the adoption of standards in the fragmented instant messenger industry.
October 16, 2002