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Bezos' Amazon shareholder letter emphasizes need for more coronavirus testing

Amazon's CEO also discusses the company's value as a jobs engine.

Ben Fox Rubin Former senior reporter
Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce and mobile payments. He previously worked as a reporter for The Wall Street Journal and got his start at newspapers in New York, Connecticut and Massachusetts.
Ben Fox Rubin
3 min read
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Amazon CEO Jeff Bezos at a visit to India earlier this year.

Sajjad Hussain/AFP via Getty Images

In his annual shareholder letter, Amazon CEO and founder Jeff Bezos said that a next step for the company could be regularly testing its employees for the coronavirus, even if they show no symptoms.

"Regular testing on a global scale, across all industries, would both help keep people safe and help get the economy back up and running," he wrote Thursday. "For this to work, we as a society would need vastly more testing capacity than is currently available. If every person could be tested regularly, it would make a huge difference in how we fight this virus."

Amazon first discussed the concept of developing its own testing capabilities last week. Bezos' public support for this initiative follows a similar push on Wednesday from banking and financial services leaders, who told President Donald Trump in a conference call that more widespread coronavirus testing is needed before the public would feel comfortable going out regularly again, The Wall Street Journal reported.

This work is part of early-stage discussions by the White House, state governments and business leaders on how they will start reopening the economy following weeks of restrictive stay-at-home orders and mandated store closures. Along with far more testing, calls for people to regularly use face masks in public places are gaining more traction.

Also in his letter, Bezos reaffirmed Amazon's work to protect its employees during the health emergency, which includes providing face masks, doing temperature checks and instituting social distancing in its facilities. Some groups of warehouse workers, though, have complained that these protocols aren't enough and have protested against Amazon's response to the crisis so far.

Bezos also emphasized Amazon's value as a jobs engine, a fact that's been an element of Amazon's rapid growth for many years but has gained new heft during the pandemic.

"Over the last decade, no company has created more jobs than Amazon," Bezos wrote. "Amazon directly employs 840,000 workers worldwide, including over 590,000 in the U.S., 115,000 in Europe, and 95,000 in Asia."

He added that the e-commerce giant directly and indirectly supports 2 million jobs in the US, including 830,000 jobs created by small and medium-sized businesses selling on Amazon. The number of jobs the company supports worldwide is 4 million, he said, with many being entry-level positions "that give people their first opportunity to participate in the workforce."

These numbers in a typical year would be seen as routine, but are especially resonant during a severe economic downtown. Also on Thursday, US weekly jobless claims reached 5.2 million, with the total job losses during the crisis now hitting 22 million.

Amazon is one of the few companies hiring in large numbers, as it works to respond to a surge in online orders. It already hired 100,000 more workers, and on Monday announced another hiring round of 75,000 employees

Along with Amazon, Walmart, Kroger, CVS and Pizza Hut announced big hiring sprees as well. These new positions don't come close to making up for the huge increase in unemployment, but will help hundreds of thousands of people find new work during the downturn.

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