CNET también está disponible en español.

Ir a español

Don't show this again

Culture

IBM recalls 15-inch CRT monitors

Big Blue is recalling 117,000 15-inch CRT monitors because some of them were built with a component that could fail, presenting a potential fire hazard, an IBM representative says.

IBM is recalling 117,000 15-inch CRT monitors because some of them were built with a component that could fail, presenting a potential fire hazard, an IBM representative said.

The recall campaign covers G51 and G51t models, made for IBM by a Taiwan-based manufacturer between June 1997 and September 1997.

No injuries have been reported to date, but the component--a coil inside the monitor's horizontal deflection circuit, a larger component located on the monitor's circuit board--has failed in some units, causing them to emit smoke. One monitor was involved in a fire when a napkin it was resting on burned, an IBM representative said.

IBM will inspect and repair, if necessary, all of the recalled monitors at no charge to customers. It will also cover shipping, the representative said.

The G51 and G51t model numbers involved in the recall include 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S, IBM said. About 56,000 of the total 117,000 units were sold in the United States.

Model numbers and manufacturing dates are printed on a label on the back of the displays.

Product recalls happen occasionally in the computer industry, with manufacturers often voluntarily recalling and repairing their affected models in concert with the U.S. Consumer Product Safety Commission. IBM is working with the commission on the monitor recall in the United States.

One of IBM's last recalls involved power supplies for some ThinkPad notebook computer models, which were recalled in 2000.

People who own one of the affected G51 models and who live in the United States can call IBM at (866) 644-3155 or visit its G51 product recall Web site for more information.

For customers outside the United States, the best course of action is to find a local telephone number via the recall site, an IBM representative said.

The faulty monitors were also sold under various brand names by MicroTouch Systems and retailers including Best Buy, CompUSA, Office Max and Radio Shack between June 1997 and December 1998, IBM said.

IBM, which sells several million monitors each year, sold about 585,000 total units of the G51 and G51t displays. While the G51 is a standard 15-inch CRT monitor, the G51t features a touch screen display.