Hulu outage prevented videos from playing
You could browse the catalog of movies and shows, but you couldn't watch 'em.
- I've been covering technology and mobile for 12 years, first as a telecommunications reporter and assistant editor at ZDNet in Australia, then as CNET's West Coast head of breaking news, and now in the Thought Leadership team.
Hulu went down Thursday.
Hulu suffereding an outage late Thursday afternoon, with video playback going down. While the streaming platform's app and website were loading and allowing you to browse and select a movie or TV show to watch, the video wouldn't then play.
"We're having trouble playing this," an error message said. "Rest assured, we're working on it."
Down Detector reported more than 25,000 complaints as of 3 p.m. PT., with 92% of those associated with video streaming functionality.
Hulu said it repaired the outage as of 3:36 p.m., recommending people "try a quick power cycle" if they're still unable to stream.
"Run into trouble streaming earlier? You should be back in business now!" Hulu Support tweeted. "Thanks for sticking with us while we got things on track."
Run into trouble streaming earlier? You should be back in business now! Thanks for sticking with us while we got things on track. If you’re still unable to stream, try a quick power cycle.
— Hulu Support (@hulu_support) December 19, 2019
Originally published Dec. 19, 3:04 p.m. PT.
Update, 3:54 p.m.: Hulu has repaired the issue.
