Laptops

HP recalls notebook batteries

Following reports from the US Consumer Product Safety Commission, HP has announced that it is recalling 16,000 notebook batteries worldwide, which includes 3,768 batteries in the Asia-Pacific region.

HP Pavilion dv1600

Following reports from the US Consumer Product Safety Commission, HP has announced that it is recalling 16,000 notebook batteries worldwide, which includes 3,768 batteries in the Asia-Pacific region.

While the specific number of Australian users affected is unknown, "the estimated impacted battery shipments to Asia Pacific make up 0.23% of the total HP notebook shipment for the region (including Japan) in 2005," according to HP.

The batteries in question -- assembled between January 1 2005 and January 10 2005 -- include a defect which HP says poses "a potential safety hazard to customers."

To date, 20 incidents have been reported worldwide, including one minor injury and 11 cases of minor property damage, according to the US Consumer Product report.

As a result, HP will replace all battery packs that have a barcode label starting with L3, free-of-charge. In the Asia-Pacific region, said battery packs are used with the following notebooks:

  • HP Pavilion dv1000 Family

  • Compaq Presario V2000 Family

  • Compaq M2000 Family

  • HP Pavilion ze2000 Family

  • HP Compaq nx4800 Family

Australian customers that believe they are owed a replacement are advised to visit this page on HP's website or call the company's customer support centre on 13-10-47.