CNET también está disponible en español.

Ir a español

Don't show this again


Google's Pixel phone delayed? Here's $50 in Play store credit

The company knows it has a problem meeting demand for the Pixel phone.

Google's Pixel phone isn't getting to some customers fast enough.

Jason Cipriani/CNET

Google is trying to make good on the Pixel delays.

The company has struggled to meet demand for its phone, leading to long wait times for eager customers. In exchange, the company is offering $50 in credit to its Google Play store. Reddit users got an email saying their credit would arrive (also via email) once the phone was delivered.

Google confirmed that the emails went out last Thursday and that customers should expect their Pixels this week.

The Pixel and Pixel XL are the first phones for which Google had taken full control of the development process. Previous Google "flagship" phones fell under the Nexus brands and were considered joint partnerships with the company's manufacturer allies. While HTC constructed the Pixel phone, it's essentially a silent partner.

First published November 1 at 7:06 a.m. PT.
Update at 8:27 a.m. PT: Added Google's response.

Mentioned Above
Google Pixel (32GB, Quite Black)
CNET may get a commission from retail offers.