Google has said it'll replace any of its Home smart speakers that have stopped working after a firmware update, as reported earlier Thursday by 9to5Google. It comes after customers complained online about their Google Home devices being bricked following a recent automatic update, the report said.
"We are aware that a small number of Google Home and Google Home Mini devices are affected by an issue that causes the device to stop working," Google told CNET in an emailed statement. "We have a fix that will prevent the issue from happening and will be rolling it out soon. We are replacing affected devices."
Devices will be replaced even if they're no longer under warranty, the report added.
"The team is aware of these specific issues with both Google Home Minis and Google Home devices becoming unresponsive and we're actively working on a fix," Google responded on one thread Wednesday.
Google is also seeing a small portion of devices that are having a flash memory issue that's corrupting the file system, a spokesperson told CNET in an email Thursday afternoon. This issue is not related to the firmware update, they said.
First published at 12:15 p.m. PT on Oct. 24.
Updated at 3:14 p.m.: Adds statement and extra info from Google spokesperson.