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FTC settles with Bieber fan site over child data-collection claims

The FTC has agreed to accept $1 million from Artist Arena, a division of Warner Music Group that creates fan Web sites, to settle charges that it illegally collected names and e-mail addresses from children.

Charlie Osborne Contributing Writer
Charlie Osborne is a cybersecurity journalist and photographer who writes for ZDNet and CNET from London. PGP Key: AF40821B.
Charlie Osborne
2 min read
Justin Bieber geeks out with a robot at CES 2012 in Las Vegas. James Martin/CNET

Artist Arena creates fan Web sites for artists including Justin Bieber, Selena Gomez, and Rihanna. Calling itself "the expert in captivating fans," it also managed to gain the attention of the Federal Trade Commission after allegations were made that the firm illegally collected information about minors.

The company is a division of the Warner Music Group after being purchased by the corporation in 2010.

In a complaint filed in a New York district court on Tuesday, the FTC accused Artist Arena of failing to obtain parental consent before collecting the names and e-mail addresses of children, according to Reuters.

Artist Arena maintains the Web sites RihannaNow.com, SelenaGomez.com, BieberFever.com, and DemiLovatoFanClub.net. As part of the registration process, users have to submit their date of birth, e-mail address, and name. The FTC claimed that as the site knew the children's age, the company knowingly ignored regulation and did not notify their parents.

FTC spokeswoman Claudia Bourne Farrell said that the fan Web site company has agreed to settle the case for $1 million, pending approval by a judge.

Artist Arena allegedly collected information from more than 101,000 children aged 12 and under, according to the FTC complaint. Under America's 1998 Children's Online Privacy Protection Act (COPPA), Web sites have to comply with FTC rules on users who are under the age of 13. Specifically, any Web site that requests information from minors must have the permission of parents, a privacy policy must be in place, and a set of data collection and deletion rules must be followed.

"These were fan sites that knew that a very substantial percentage of users were 12 or under," said David C. Vladeck, director of the FTC's bureau of consumer protection, The New York Times reports. "There is really no excuse for violations like these."

The Federal Trade Commission is currently in the process of updating COPPA's rules to place further restrictions on data collection by Web sites targeted at young audiences. The act is controversial -- as some believe it impacts on freedom of speech -- and many Web sites refuse to accept underage users due to the additional paperwork and checks required.