Updated at 4:57 p.m. PDT with a statement from a Facebook spokesperson.
Updated at 6:31 p.m. PDT with a statement from a Twitter spokesperson.
A new feature within Twitter's Facebook app that let users find who among their friends has a Twitter account has been put on ice by Facebook.
The feature would cull through Facebook contacts and compare the list of names to users on Twitter, offering up things like Twitter profile information and a link to follow. Now, trying to use the app on the popular social network brings up a message that says, "It appears that the connection between Facebook and Twitter isn't working," and that "we are working with Facebook to resolve the problem." Prior to that, it had stated that Facebook "blocked" Twitter's application from doing a look-up of any user's friends list.
Twitter's Josh Elman, who posted about the new feature in the company's blog earlier on Wednesday, put out an update that says the problem is believed to be on Facebook's end. A Twitter spokesperson later confirmed to CNET that the problem was due to Facebook putting a block on the application.
Earlier on Wednesday a Facebook spokesperson had reaffirmed to CNET that the two companies were, in fact, working together to "resolve the issue," though was unable to provide a timeline on a fix, or confirmation of the feature being re-enabled.
Facebook did Plaxo, which specializes in contact management, created a tool that would import data from Facebook into its own records in order to keep everything in sync. Facebook quickly stopped the application from being able to aggregate data, as well as kicking out several users who had been alpha testing it, deeming it a violation of the site's terms of service.with Plaxo's Facebook application back in early 2008.