Currys, PC World and Currys.digital won't offer credit for up to six weeks, according to reports. Customers will have to pay the full amount -- even for larger items -- for the foreseeable future, in a move that could drive punters into the arms of competitors Comet or the recently opened.
Consumer blog Bitter Wallet reports that DSGi's deal with credit provider HFC Bank has ended. DSGi owns Currys, PC World and Currys.digital (formerly high-street branches of Dixons). Barclays will be DSGi's new credit provider, but the switchover requires upgrades to the till system, and staff retraining. That could take up to six weeks.
In the interim, none of these stores will be able to offer credit on larger purchases, which means you'll have to stump up the full amount for that washing machine, television or laptop. We understand that existing credit agreements with DSGi and HFC will remain unaffected.
Details are still sketchy. We've contacted DSGi for clarification on a comment made on a follow-up story at Bitter Wallet. The commenter, who claimed to be a PC World employee, asserted that customers paying full whack up front for goods will be offered a refund and a new credit agreement once the new system is in place. DSGi has promised to get back to us today or tomorrow.
Take your shopping basket full of opinion to the checkout in the comments section below. Do you work in a DSGi branch? Were you planning a purchase from a PC World or Currys store? Will you simply nip across the retail park to Comet, or buy online? We promise to give you the credit you deserve.