X

Dell CEO says PCs still the main game

Concentrating on selling PCs and laptops has allowed Dell Computer to weather numerous fads that have swept across the computing landscape, chief executive Michael Dell says.

Stephen Shankland Former Principal Writer
Stephen Shankland worked at CNET from 1998 to 2024 and wrote about processors, digital photography, AI, quantum computing, computer science, materials science, supercomputers, drones, browsers, 3D printing, USB, and new computing technology in general. He has a soft spot in his heart for standards groups and I/O interfaces. His first big scoop was about radioactive cat poop.
Expertise Processors, semiconductors, web browsers, quantum computing, supercomputers, AI, 3D printing, drones, computer science, physics, programming, materials science, USB, UWB, Android, digital photography, science. Credentials
  • Shankland covered the tech industry for more than 25 years and was a science writer for five years before that. He has deep expertise in microprocessors, digital photography, computer hardware and software, internet standards, web technology, and more.
Stephen Shankland
3 min read
LAS VEGAS--Despite concerns over the health of the technology industry, Dell Computer chief executive Michael Dell told Comdex attendees Monday that concentrating on its core business--selling PCs and laptops--has kept the company strong.

Click here to Play

Dell remains optimistic
Michael S. Dell, CEO, Dell Computer

Though his company's stock price has been hammered in recent months, Dell maintained that his company has more staying power than those based on technology fads--such as the "free PC" movement or dot-com hype.

"It turns out their business plans weren't Y2K-compliant," he said in his keynote address at the trade show here, noting the growing number of Internet companies that have collapsed this year.

"Warren Buffet was right again. Cash flow, profitability and earnings matter. Launch parties and sock puppets don't."

Dell also has had its share of troubles this year. Talking to reporters after his speech, Dell acknowledged that the market's more pessimistic climate has affected his company.

"There's no question that the economy is slowing," he said. "That slowdown affected all businesses."

In his keynote, Dell repeated Microsoft chairman Bill Gates' observation during his Sunday keynote that customers aren't about to stop buying ordinary PCs. Personal digital assistants (PDAs) will supplement--not replace--PCs, he said.

In addition, people will need to carry computing horsepower with them, Dell said--a jab at rival Sun Microsystems' philosophy of moving computing tasks to central servers.

"I wonder what employees of Sun do when they're on an airplane," Dell quipped. "Maybe they put a server in the overhead compartment. Maybe they bring along a good book."

Dell, like Gates and Hewlett-Packard CEO Carly Fiorina in their keynote speeches, acknowledged the current electoral turmoil. "I was talking to a friend of mine down in Austin. He's a governor, and it looks like both of us could use about 25 points right now," Dell said, referring to Dell's stock price and Texas Gov. George W. Bush's attempt to win the election.

Dell, long a staunch ally of Microsoft, wasn't entirely complimentary to the Redmond, Wash., software giant. Dell lauded Linux as well as Windows 2000 and dismissed the Tablet PC that Microsoft showed off Sunday.

"We've seen Web pads at Comdex for many, many years," Dell said. "In some ways, the Web pad is a remake Comdex 2000:
Back to the future of the pen PC shown at Comdex 10 years ago. I'm not sure if there are more being shown or more being sold." Instead, Dell said, laptops will be the basis for most mobile computing.

Dell poked fun at Sun's servers and at Internet companies, but those two market segments are transforming Dell's business. With server sales, the company is hoping to translate the economic benefits of its PC business--a plan Dell has been pursuing for years with only success.

As far as e-commerce goes, Internet sales now account for half of the company's revenue, with sales of $50 million each day taking place over the Web, Dell said.

Dell also trumpeted the coming era of wireless connectivity, saying all Dell notebooks eventually will come with the ability to connect to wireless networks. Soon, he predicted, wireless networks will replace today's wired networks in businesses.

Dell said he wasn't eager to increase his company's services revenue the way competitor HP has tried. HP said Monday it wants to increase it services business, despite its failed bid to acquire the consulting arm of PricewaterhouseCoopers (PwC).

Compaq and HP provide cautionary tales, Dell said. "The Compaq acquisition of Digital would be regarded by most as a fairly big distraction for Compaq," Dell said.

"We had a 20,000-notebook order on the line with PwC, so we're kind of glad the talks collapsed," he added.