In response to the April 17 Perspectives column by Randolph J. May, "":
While Randolph May makes some valid points regarding the cable industry's not having a monopoly, he is mistaken when he claims it is giving breaks for bundled services.
With AT&T, I had local phone and long-distance phone service as well as broadband cable Internet access. I was receiving a bundled services discount with AT&T for having three services with them. Now I am now a Comcast customer, following its acquisition of AT&T Broadband.
Prior to the acquisition, AT&T discontinued the bundled services discount. After the merger, Comcast informed me of a $10-a-month increase in my cable Internet access fees because I do not have its digital cable television service.
I am a three-service customer, happy with my satellite television, with no bundled discount unless I add Comcast digital cable television. The rates for my existing service have effectively risen $20 a month in less than a year. Tell me how this constitutes a bundled discount?
The way I see it, I'm being penalized for not adding a fourth Comcast service. Needless to say, Comcast will lose well over $100-a-month in revenue from my lost business--all because it wanted to collect an extra $10 a month. I applaud the Consumer Federation of America and the Consumers Union for taking on this gouging.