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BlackBerry takes on Twitter with BBM Channels

BBM Channels will allow users and brands to create their own followings, just like Twitter and Facebook.

Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
Expertise Mobile, 5G, Big Tech, Social Media Credentials
  • SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Roger Cheng
BBM Channels on display. Brian Bennett/CNET

ORLANDO, Fla. -- BlackBerry wants to take on Twitter by creating its own social network through its BlackBerry Messenger service.

The company on Tuesday unveiled BBM Channel, which allows users and brands to create a BBM profile that other users can follow, similar to how people can follow brands and users on Twitter.

BlackBerry CEO Thorsten Heins, speaking at the BlackBerry Live conference here today, touted the strength of the BBM network, which has 60 million users, and 10 billion messages sent and received each day.

More importantly, Heins said that half of the messages received are read within 20 seconds, touting the high level of engagement that BBM boasts.

BBM Channels will launch in beta today. Heins touted high-profile users such as Formula 1 racer Lewis Hamilton, as well as Mercedes Petronas racing team (for which BlackBerry is a sponsor), as early supporters of BBM Channels. Alicia Keys, who serves as global creative director for BlackBerry, will also have her own channel.

Users will be able to receive notifications when new posts are available, and are able to choose how they will be notified. In addition, they can comment, "like," and share other comments. There's also the opportunity for one-to-one chatting, allowing brands and notable users to create private dialogues with other BBM members.

Brands and users, meanwhile, will be able to track metrics such as subscribers and engagement, Heins said.