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BlackBerry service bends, doesn't break

Some BlackBerry users have a frustrating morning waiting for their e-mail--though it's not nearly as bad as last week's total system outage.

Tom Krazit Former Staff writer, CNET News
Tom Krazit writes about the ever-expanding world of Google, as the most prominent company on the Internet defends its search juggernaut while expanding into nearly anything it thinks possible. He has previously written about Apple, the traditional PC industry, and chip companies. E-mail Tom.
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Tom Krazit

Users of Research In Motion's BlackBerry service reported some kinks in the system Wednesday, although the problems did not appear as serious as those of a week ago.

E-mail delivery to some BlackBerrys, like this Curve 8320, was spotty Wednesday morning. RIM

This time around, only customers of RIM's BlackBerry Internet Service appeared to be affected. These are individuals who have their e-mailed forwarded to their BlackBerrys, as opposed to corporate customers using the BlackBerry Enterprise Server product. Last week, everyone was hosed when a server failed at RIM's network operations center, but this one wasn't quite so bad.

The company released a statement concerning the outage Wednesday afternoon. "RIM did perform regularly scheduled maintenance on BlackBerry Internet Service that took longer than originally expected, and some BlackBerry Internet Service customers may have experienced slower delivery of e-mail earlier today. The majority of customers would not have seen any impact."

Representatives from AT&T and Verizon said they hadn't received any complaints, but had heard about the issue with the BIS product. Forum users reported spotty deliveries of e-mail Wednesday morning that were expected to eventually resolve themselves as the queue emptied out.

So, no BlackBerry panic this time around.