The two companies on Tuesday announced the eCommerce and Portal Rationalization package, which draws on BEA'sand Accenture's experience in Java-based Web operations. The goal is to give businesses better insight into their real-time business performance and to improve customer service, the companies said.
The portal package is based on a, a framework for constructing and interlinking a company's back-end systems intended to deliver lower costs and to add flexibility. BEA has been a main proponent of to get software programmers and system architects to streamline corporate technology infrastructures.
"The (information technology) complexities within a large organization can be enormous and can often lead to high maintenance costs," Robert Duffner, a BEA Systems senior director, said in a statement.
Working with BEA and Accenture, the Belgian government created a portal that gives its citizens unified access to government information and services in four languages, and Singapore Airlines similarly put together a consolidated customer portal for its customers, the companies said.