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Australia Post launches US parcel forwarding for online shopping

Shopping online but the site doesn't offer shipping outside the US? Australia Post has launched a new parcel forwarding service that gives you a US address to get those goodies home.

Claire Reilly Former Principal Video Producer
Claire Reilly was a video host, journalist and producer covering all things space, futurism, science and culture. Whether she's covering breaking news, explaining complex science topics or exploring the weirder sides of tech culture, Claire gets to the heart of why technology matters to everyone. She's been a regular commentator on broadcast news, and in her spare time, she's a cabaret enthusiast, Simpsons aficionado and closet country music lover. She originally hails from Sydney but now calls San Francisco home.
Expertise Space, Futurism, Science and Sci-Tech, Robotics, Tech Culture Credentials
  • Webby Award Winner (Best Video Host, 2021), Webby Nominee (Podcasts, 2021), Gold Telly (Documentary Series, 2021), Silver Telly (Video Writing, 2021), W3 Award (Best Host, 2020), Australian IT Journalism Awards (Best Journalist, Best News Journalist 2017)
Claire Reilly
2 min read

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Australia Post is offering US shopping with Australian delivery. Screenshot by Claire Reilly/CNET

Australia Post is hoping to get a slice of the online shopping pie with a new parcel forwarding service for shoppers buying products only ship to the United States.

ShopMate offers Australian customers the opportunity to buy from online sites that don't offer international shipping, allowing shoppers to use a US delivery address that then forwards parcels onto Australia -- similar to services such as MyUS.

You'll pay a flat fee of AU$24.95 per package, with an additional AU$5.95 charged per 500 grams of weight. This is either measured by the physical weight of the package or the cubic weight (a number that is calculated from the physical dimensions of the package) -- whichever figure is higher will be the final 'weight'.

So, if you order a small but heavy hard drive, you'll pay for the weight of the box, but if you order a bulky teddy bear, you'll pay according to the dimensions of the package, even though it might not be heavy. This is fairly standard practise with international shipping services, and a quick review shows ShopMate's pricing to be on par with other parcel forwarding services.

Once you sign up for an account, you'll get a US delivery address to enter when you're at the checkout of your chosen online shopping. Australia Post then notifies you when the package arrives at the US ShopMate address and ships it on to Australia. Once shipping has been calculated and paid, Australia Post promises delivery to Australia within 5 to 8 business days of it arriving at the ShopMate warehouse.

Australia Post also offers parcel tracking from dispatch to final arrival, and you can also elect to buy extra cover for items up to the value of AU$5,000.

With Australians spending AU$15.7 billion online in the last year alone (based on NAB Online Retail Sales Index figures from August) the launch of ShopMate was an obvious move in the lead up to Christmas according to the company.

"We know that Australian shoppers want access to international brands and products that are not available locally, but importantly they also want an international delivery and payment service they can trust," said Parcel Post General Manager, Kelly Heintz.

Aside from its ShopMate service, Australia Post will also be extending post office trading hours and weekend deliveries for Christmas from November 1.

As ShopMate launches, CNET has pulled together a complete guide to parcel forwarding services that will get your goods from the USA to Australia. Check it out here.