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Apple will fix any device for free if damaged by Japan's devastating floods

You have until the end of September to take advantage of the service.

Abrar Al-Heeti Technology Reporter
Abrar Al-Heeti is a technology reporter for CNET, with an interest in phones, streaming, internet trends, entertainment, pop culture and digital accessibility. She's also worked for CNET's video, culture and news teams. She graduated with bachelor's and master's degrees in journalism from the University of Illinois at Urbana-Champaign. Though Illinois is home, she now loves San Francisco -- steep inclines and all.
Expertise Abrar has spent her career at CNET analyzing tech trends while also writing news, reviews and commentaries across mobile, streaming and online culture. Credentials
  • Named a Tech Media Trailblazer by the Consumer Technology Association in 2019, a winner of SPJ NorCal's Excellence in Journalism Awards in 2022 and has three times been a finalist in the LA Press Club's National Arts & Entertainment Journalism Awards.
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Abrar Al-Heeti
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Apple says it'll fix any repairable Mac, iPhone , iPad , Apple Watch or iPad damaged by floods in Japan this month at no charge.  

Customers can call Apple Support at 0120-27753-5 to have their devices picked up for repair, a support page on the company's Japan site says. There could be delays in pickup and delivery because of the floods. 

Apple typically doesn't cover liquid damage, but made an exception following the disaster. More than 120 people were killed by floods and landslides in southwest Japan this month. Thousands of homes were damaged and several more lost power.  

Apple's memo expresses sympathy for anyone affected by the floods. 

Customers have until the end of September to have their devices repaired. 

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