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Apple recalls last-generation MacBook Air flash storage

Apple has issued a recall for the solid-state storage used in some of its last-generation MacBook Air laptops, saying the drives may fail.

Apple has issued a recall for the solid-state storage used in some of its last-generation MacBook Air laptops, saying the drives may fail.

(Credit: Josh Lowensohn/CNET)

The 64GB and 128GB flash storage drives, used in MacBook Air laptops sold between June 2012 and June 2013, are prone to failure and may result in users losing data.

The warning, issued on Apple's support website, directs owners to set up an appointment with a Genius at an Apple Store, to visit an Apple Authorised Service Provider (AASP) or to contact Apple technical support directly to have the issue resolved.

Until their appointment, Apple is encouraging MacBook Air owners to regularly back up their data and to refrain from installing any new operating system updates or new applications. Users can use Apple's Time Machine service to back up files to an external or networked hard drive, and iCloud can be used for contacts, photos, calendars and other important data.

Affected drives will be replaced at no charge, and any customer who has previously repaired or replaced their MacBook Air's flash drive may be eligible for a refund. Any MacBook Air owner can test their laptop by downloading the MacBook Air Flash Storage Firmware Update 1.1 from the Mac App Store.

Apple's mid-2012 MacBook Air update was the first to feature the new MagSafe 2 connector and used Intel's Ivy Bridge Core i5 and Core i7 processors. The recall affects Airs with the smaller 64GB and 128GB solid-state drives (SSDs); 256GB and 512GB models are unaffected.