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Amazon makes its own TVs now, and one responds to 'Alexa' hands-free

The new Fire TV Omni and the Fire TV 4-Series are the first Amazon-branded TVs, starting at $370.

David Katzmaier Editorial Director -- Personal Tech
David reviews TVs and leads the Personal Tech team at CNET, covering mobile, software, computing, streaming and home entertainment. We provide helpful, expert reviews, advice and videos on what gadget or service to buy and how to get the most out of it.
Expertise A 20-year CNET veteran, David has been reviewing TVs since the days of CRT, rear-projection and plasma. Prior to CNET he worked at Sound & Vision magazine and eTown.com. He is known to two people on Twitter as the Cormac McCarthy of consumer electronics. Credentials
  • Although still awaiting his Oscar for Best Picture Reviewer, David does hold certifications from the Imaging Science Foundation and the National Institutes of Standards and Technology on display calibration and evaluation.
David Katzmaier
4 min read
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Amazon

Amazon has long worked with other brands like Toshiba and Insignia to produce Fire TV Edition sets equipped with its own smart TV system. Now the giant online retailer is getting into the TV hardware game itself. The Amazon Fire TV Omni and Fire TV 4-Series are the first Amazon-built TVs, according to the company. Preorders start today; they're slated to arrive in October.

The Fire TV Omni's claim to fame is a built-in far-field mic array that responds to the "Alexa" wake word, much like an Echo speaker. That feature allows you to talk to the TV hands-free -- no remote required -- to search for TV shows and movies, navigate menus and have a conversation with Alexa to help you figure out what to watch. 

If you don't want the TV's mic active, a physical switch on the front lets you turn it off. As with other Fire TVs, you can also use the included voice remote, with its push-to-talk mic button, to talk to Alexa. By default the TV won't respond to "Alexa" commands hands-free when turned off, including a command like "Alexa, turn on the TV," unless you activate the Alexa Always feature in the settings menu. 

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Fire TVs have long worked with Echo speakers for hands-free control, but with the Omni it's built into the TV.

Sarah Tew/CNET

The ability to speak directly into thin air to control a TV isn't new. Alexa always-listening voice functionality is available in myriad devices such as Echo speakers and the Fire TV Cube, many of which can control TVs. Alexa hands-free is already built into a handful of other TVs, including models from Samsung and LG, while the competing Google Assistant is available hands-free on TVs like the Sony X90J, Hisense H9G and TCL 6-Series. The idea in every case is to make voice commands for TV, in particular smart TV functions like streaming, easier to use than a traditional remote control.

To that end Amazon touts a few new Alexa features. Asking, "Alexa, what should I watch?" launches a voice-powered recommendation engine where Alexa tailors suggestions across apps, asks questions and helps you narrow down choices by actor, genre and more (the feature arrives in beta this year). Exclusive to Fire TV, saying "Alexa, play something from Netflix" will work the same as hitting the Play Something button on the Netflix app, essentially picking a show for you. Fire TV will also play TikTok videos if you say -- wait for it -- "Alexa, play TikTok."

Watch this: How to mix and match Amazon Echo's new name and voice options

In a nod toward the ubiquity of video chat, the Fire TV Omni will be the first smart TV with built-in Zoom (the second-generation Fire TV Cube also supports Zoom). To use it you'll need to connect an optional USB webcam to the TV. Zoom launches on the Omni TV "later this year," according to Amazon.

Amazon is also integrating other hardware with the Fire TV. You can wirelessly connect Echo speakers to improve the TV's sound quality, and later this year a new smart home dashboard will be available, showing status of connected devices like smart plugs, lights and cameras. 

It's worth noting that most of the software features above will be available on other Fire TVs, not just those made by Amazon.

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You can pair speakers like an Echo Studio with the TV to improve its sound.

Sarah Tew/CNET

Amazon-branded Fire TV features, sizes and pricing

Beyond its fancy voice and smarts, the Omni's TV specs are relatively basic. It has 4K resolution and supports HDR video in HDR10 and HLG formats, and the 65- and 75-inch models have slimmer bezels and support Dolby Vision too. 

Unlike the TCL 5-Series Roku TV or the Vizio M7Q series, which have similar initial pricing, the Fire TV Omni lacks full-array local dimmingquantum dot color and the latest gaming features, so I don't expect its image quality to be in the same league as those models. 

Amazon will also put its name on a less-expensive TV, called the 4-Series. The main difference between it and the Omni is that the 4-Series lacks a far-field mic -- to use Alexa, you'll have to talk into the remote. 

Here's how the new TVs stack up.

Amazon-branded Fire TVs

Series Size (inches)Far-field micPrice
Fire TV 4-Series 43No$370
Fire TV 4-Series 50No$470
Fire TV 4-Series 55No$520
Fire TV Omni 43Yes$410
Fire TV Omni 50Yes$510
Fire TV Omni 55Yes$560
Fire TV Omni 65Yes$830
Fire TV Omni 75Yes$1,100

The Fire TV Omni and Fire TV 4-Series will be sold exclusively at Amazon and Best Buy. For a limited time, people who order a 50-inch version of either series can save $110.

In an interview with CNET, Amazon's representatives did not specify which TV manufacturer makes its TVs. "They're fully Amazon-built TVs, period," said Daniel Rausch, vice president of Amazon entertainment devices and services. "Just like any consumer electronics company we have a global supply chain that includes many partners."

A report from Business Insider says that one of the OEMs is TCL, a China-based TV maker that also sells a TV called the 4-Series.

Meanwhile, new Fire TVs will also be available from other brands. Today Amazon announced that Pioneer-branded Fire TVs will be available in 43- and 50-inch sizes for "ultra-affordable" prices. Once known for expensive, high-performance models like the Elite Kuro plasma, Pioneer's name hasn't appeared on a TV in the US since 2010

Amazon also says that a new series of Fire TVs from Toshiba will also offer Alexa-powered far-field mics, similar to the Omni. 

Amazon has also announced a new stand-alone streamer, the Fire TV Stick 4K Max, for $55.

Update, Sept. 10: Clarified that the far-field microphone won't respond  to voice commands by default when TV is off.