The leading problem for Web sites is administrative errors, according to David Willis of research firm Meta Group. Willis said 59 percent of the cost of managing a site is people-related. In this ZDNet Videocast, Willis tells Editor in Chief Dan Farber
there is a trend toward managed hosting services, as businesses look to cut costs, eliminate downtime and refocus internal resources.
Managed hosting providers use a higher degree of automation to deal with issues such as security vulnerabilities and provide higher skill levels and sophistication. Choosing a services model and selecting the right company requires a well-thought out plan.