CNET también está disponible en español.

Ir a español

Don't show this again

AMD Radeon RX 6800 XT Daylight Saving Time Ring Video Doorbell Pro Walmart Black Friday Cyberpunk 2077 delayed Section 230 Senate hearing Halloween blue moon

Quick fixes for Wi-Fi connection issues on the LG Optimus G

Noticing that Wi-Fi networks you add on your device are mysteriously disconnecting or disappearing? Try these tips for staying connected.

Screenshot by Nicole Cozma/CNET

Are you the new owner of an LG Optimus G on AT&T? Now that you've taken your toy home, it's time to hook it up to Wi-Fi and start customizing. But wait, the Wi-Fi keeps disconnecting randomly when you enter the information for your home network. Or worse, it won't even let you save your home network to try reconnecting.

Luckily, there's an easy fix that will let you stay connected and keep information for Wi-Fi networks of your choosing. Here's how to fix it:

Screenshot by Nicole Cozma/CNET

First you'll want to open the app drawer on your device and look for AT&T Smart Wi-Fi. In the window that loads, disable the Wi-Fi by tapping on the button under the Wi-Fi signal bars.

Screenshot by Nicole Cozma/CNET

Note: If you're thinking to yourself, "How did this app get activated to begin with?" it's highly possible that it was enabled the first time you turned the device on. There's also a chance that a sales representative may have turned it on for your "convenience."

Screenshot by Nicole Cozma/CNET

You'll probably see a warning like the one above. 

Screenshot by Nicole Cozma/CNET

If you're still experiencing disconnection issues after this point, go back to the home screen and then open the Settings menu. From here, tap on Wi-Fi and make sure the box next to Auto connect is not checked.

Now you should be able to fill in your favorite Wi-Fi spots, have your device remember the information, and stay connected.

Have any other tips for the LG Optimus G? Share them in the comments!