Having trouble with the Windows Store? If the Store is refusing to launch, crashing or freezing, or if apps are not downloading or updating, you're probably just a little frustrated. Before you toss your computer out the window and swear off Windows 10 forever, try clearing the Store cache -- it's fast, simple and may resolve all of your issues (then again, it may not).
Here's how to do it:
1. Right-click the Start button and choose Run to open the Run window.
2. In the Run window, type in WSReset.exe and click OK.
3. An empty command prompt window will open up.
When the reset is complete, this window will close and the Store window will open. This fix will also work for the Windows Store in Windows 8, 8.1 and RT.